Frequently Asked Questions
General questions
spring season
fall season
Admission & Prices
field trips
groups & party rentals
farm practices
general questions
In the gravel parking lot on the right.
Do you provide handicap parking?
We do have several handicap parking spots close to the white sales tent.
Due to health regulations, no dogs or other animals are allowed on the farm. We love dogs, but please leave them at home.
Can I pick apples at your farm?
We do not grow or sell apples. There are several u-pick apple orchards in the Hendersonville, NC, area.
We have porta potties for restrooms and separate hand washing stations.
No, but we have goats, chickens, and potbelly pigs to see on the farm. Please do not touch them as they may bite.
Can we use your public tables for a birthday party, family gathering, or picnic?
Birthday food/drinks or any outside food/drinks that are brought in for a group, party, or picnic cannot be brought into our public eating areas. The tables are only for customers who order food from our farm.
If we see you using our public facilities for a group gathering or party with outside food, then we reserve the right to ask you to leave the farm without a refund.
Are you cash only or do you accept credit cards as well?
We accept cash, checks, and credit cards.
Do you allow outside drinks or food?
We do not allow outside food or drink except water bottles or food required for dietary or medical reasons for the general public.
Outside food and drink is allowed if you have a rental or school tour booked with us.
We are located at 445 West Rebound Rd, Lancaster, SC
No, the farm is open to the public only in-season during open hours.
In the spring, strawberry season typically starts mid-April and ends very early in June. Every year is a little different so call in advance or watch for updates on our Facebook page.
In the fall we are open the last two weekends of September and then every day in October. Please check our Facebook page or website for our latest operating days and hours.
Where can I go to pick…..(blueberries, apples, etc)?
Please go to pickyourown.org and search by state and county for the fruit you wish to pick.
What flavor donuts do you have today?
We generally make blueberry donuts in the spring and apple cider donuts in the fall, but sometimes we change things up. Our Facebook updates will let you know if we are making donuts and what flavor they are.
Do your donuts or funnel cakes contain milk or nuts?
Yes, our donuts and funnel cakes contain milk and the mix is processed in a facility that also processes nuts.
Do you have gluten free, nut free, or dairy free products at your farm?
We occasionally have gluten free and nut free products. Please check our white sales tent to see what is available.
What are the ingredients in your slushies?
The slushies contain fresh pureed fruit, sugar, and water only. The puree is made in a facility that also processes nuts.
When do the bakery and kitchen close?
The bakery closes 30 minutes before closing and the kitchen closes one hour before closing.
Can I access your farm from a walker, wheelchair, or stroller
Yes, the farm is walker, stroller and wheelchair accessible when the ground is dry. The maze paths can be very rough depending on weather
Admission and Prices
Is there an entrance or admission fee?
There is no admission or entrance fee to our farm. Feel free to bring your family and friends to enjoy our activities (some of which you do need to pay for) and our yummy food (funnel cakes, anyone?)
Some areas of the playground are free to use. We do not charge admission to our farm. All children must be supervised at all times. The playground area closes at the same time that the farm closes. The cost of the paid activities can be found at Paid Activities
We do not offer refunds on any paid activities.
Are waivers required for your paid activities?
Waivers are required for the Goat Walk and the Kid Walk. You can sign the waiver here – Sign Our Waiver
Do you offer group discounts? Military discount?
We do not offer discounts. Admission to the farm is free and the ticket prices for the paid activities (hayride, corn maze, etc.) are very reasonable so all of our customers are treated fairly.
Do you offer discounts for church groups, charities, homeschools, other non-profits?
We do not offer discounts. Admission to the farm is free and the ticket prices for the paid activities (hayride, corn maze, etc.) are very reasonable so all of our customers are treated fairly.
Do we need to schedule an appointment to come out with our family or group?
You do not need to schedule an appointment if you wish to come visit with your family or a group. You only need to book an appointment if you want to have a private event, party or school tour at our farm.
Are you cash only or do you accept credit cards as well?
We accept cash, checks, and credit cards.
Do you allow outside drinks or food?
We do not allow outside food or drink except water bottles or food required for dietary or medical reasons for the general public.
Outside food and drink is allowed if you have a rental or school tour booked with us.
Spring Season
When is the best time to come pick strawberries?
Strawberry season generally begins mid April and ends early June. The peak of the season is generally late April/early May, but this varies with each season. Thursdays, Fridays, and Saturday mornings at 9 am are when the strawberries are most plentiful.
Are strawberries in season right now?
Strawberries are in season from early April to early June. Please call 704-562-4021 for availability during those months or check our field condition updates on Facebook.
In the spring, strawberry season typically starts mid-April and ends very early in June. Every year is a little different so call in advance or watch for updates on our Home page.
No, eating strawberries before you pay for them is theft. This is how we make our living. Additionally, they MUST BE RINSED IN WATER before eating.
Can I leave my child unattended or unsupervised on your farm?
No you may not. This is a working farm with many dangers and we do not have the staff to supervise children.
Do I need to wash the strawberries before I eat them?
Absolutely! Rinse them thoroughly in tap water. There are all manner of wild animals doing who knows what on or around the strawberry plants.
Why do I have to pay for everything that I pick?
Growing and selling strawberries is our livelihood. If you pick it, you must pay for it. Otherwise it is theft. Do not pick what you do not intend to purchase. Do not let your children pick what you do not intend to purchase. We will be enforcing this diligently as it has become a serious problem in recent years.
How many people fit on a hayride?
Approximately 60 people fit on the hayride.
fall season
Can you donate pumpkins, etc to our next event?
No we do not. We make monetary and food donations to many charities in the Charlotte and SC area. Because of this, we have chosen not to donate outside of those programs.
In the fall we are open the last two weekends of September and then every day in October. Please check our Facebook page or website for our latest operating days and hours.
Can I leave my child unattended or unsupervised on your farm?
No you may not. This is a working farm with many dangers and we do not have the staff to supervise children.
The small corn maze and the large corn maze are only available in the fall and have an admission fee. The mazes on the playground are free. The kid’s corn maze takes 10-15 mins to complete. The large corn maze can take 1- 2 hours to complete.
What ages are appropriate for the big corn maze and small corn maze?
The large corn maze is appropriate for ages 12 and up by themselves or families of any age. The small corn maze is appropriate for any age.
Can I access your farm or corn maze from a walker, stroller, or wheelchair?
Yes, the farm and the maze is walker, stroller and wheelchair accessible when the ground is dry. The maze paths can be very rough depending on weather.
Will strollers or wheelchairs fit in the corn maze?
Yes, the maze paths are a minimum of 5 feet wide. We do not allow you to bring our pumpkin wagons into the maze.
Do I need a phone for your corn maze?
A smartphone is helpful for you to contact us in case you get lost. Some seasons we also add an optional QR code based game requiring a cell phone. But we also have a paper option available as well.
When is the last hayride or corn maze ticket sold?
The last hayride and corn maze ticket is sold one hour before closing.
Do I need a flashlight for the corn maze at night?
Yes, you do need a flashlight.
How many people fit on a hayride?
Approximately 60 people fit on the hayride.
How long does it take to get through the corn maze?
The small corn maze takes 10-15 mins and the large corn maze takes 1-2 hours to complete.
Are children allowed by themselves in the corn maze?
Children 10 and up are allowed by themselves in the corn maze but we recommend they take a cell phone with them.
Field Trips
What ages are good for a school field trip?
Our school field trips are designed for ages 2 – Second grade (7 or 8 year olds). We can modify the field trip for special needs groups and older school kids if necessary.
No deposit is required for a school field trip.
What is your cancellation policy?
You can choose to cancel your school field trip or reschedule the field trip due to inclement weather or unforeseen circumstances.
Payment is due in full the day of your event.
What is the price for parents or chaperones for field trips?
Field trip parents or chaperones are the same price as the student.
How early can I arrive for my field trip?
You can arrive at 9am for your field trip.
What type of eating area do you have for field trips?
We have a large pavilion that seats ~150 people. We also have four 20 ft by 20 ft covered picnic shelters with 5 picnic tables and seats and one serving table. Each table is 6 ft long and seats 6-10 people.
A reserved eating area is assigned to you the day of your field trip. Our field trip coordinator will let you know where you will be eating that day.
What’s included in a school field trip?
The spring field trip includes (for each child) – one pound of strawberries, a hayride, the playground and eating area. A small slushie can be added on for an additional fee.
The fall field trip includes (for each child) – one pie pumpkin, a hayride, the mini corn maze, the playground and eating area.
Please visit our field trip page for more information about activities and pricing.
What should I do about my field trip if it rains?
We are still open if there is a partial chance of rain or if there is a light rain in the forecast. We reserve the right to close if the rain or weather becomes too severe to safely operate the farm. If that happens, then we will call you to either reschedule or cancel the field trip.
Yes, you will need to pay for the extra staff. If they wish to get all of the field trip items (ie, pumpkin, strawberries, or slushie) then they will need to pay the same price as the child.
Can we have a private hayride?
We do not offer private hayrides, even for field trips.
Add-ons are finalized within 48 hours of the field trip. You may order them at the time of your reservation but we recommend you wait until you have total headcount before placing an order. You will pay for your add-ons at the end of your field trip.
What time should I arrive for my field trip?
We recommend that you arrive at least 5-10 minutes before your field trip to check in and be directed to your meet up site.
What exactly is going to happen on my field trip?
First you will check your group in and pay for your field trip. Next, our field trip coordinator will break you up into groups based on the number of classes you have and your class size. Then you will be assigned a rotation schedule that will include: pumpkin or strawberry picking, hayride, corn maze (for the fall only), playground and slushies (if you paid for the slushie option, only available for spring tours), and lunch. Each tour takes about 2 hours in the spring and 2.5 hours in the fall.
What should be the sequence of events or activities at my field trip?
Your field trip coordinator can help you plan those when you reserve your field trip or closer to your tour date.
Groups & Party Rentals
A deposit of $200 is required for a group event or party.
What is your cancellation/refund policy?
You will receive a full refund if you cancel 14 days or more prior to your party date or if we cancel your party due to inclement weather.
When is payment due for any add ons or activities?
Payment is due in full the day of your event.
How early can I come to set up for my rental?
You can arrive up to 30 minutes early from the time of your rental. For example, if your rental is at 9:30am, then you can arrive at 9am.
Can I bring in outside vendors (i.e. bouncy house) for my event?
We do not allow any outside amusement companies, activities, or food trucks for our rentals.
How do I keep the public from my event or party?
Our party area is sectioned off and marked for private events only. If the general public is disturbing your event or party, we will take care of it for you.
How many people fit around your bonfire?
Each fire pit has seating for approximately 20 – 30 people.
A reserved eating area is assigned to you the day of your field trip. Our field trip coordinator will let you know where you will be eating that day.
What type of picnic area do you have for events?
We have a 20 ft by 20 ft covered picnic shelter with 5 picnic tables and seats and one serving table. Each table is 6 ft long and seats 6-10 people.
The fall field trip includes (for each child) – one pie pumpkin, a hayride, the mini corn maze, the playground and eating area.
Please visit our field trip page for more information about activities and pricing.
What should I do about my event if it rains?
We are still open if there is a partial chance of rain or if there is a light rain in the forecast. We reserve the right to close if the rain or weather becomes too severe to safely operate the farm. If that happens, then we will call you to either reschedule or cancel the event. If you decide to cancel, then we will give you a full refund.
Can I rent more than one tent, hayride, or bonfire?
Yes, if they are available. You can check for availability at Hall Family Farm Activities.
Can we have a private hayride?
We do not offer private hayrides, even for parties or special events.
How many people fit in your tents?
Our party tents hold approximately 50 people.
What are the size of the tables?
The party tent tables are 6 ft in length.
Party add-ons are finalized within 48 hours of the party. You may order them at the time of your reservation but we recommend you wait until you have all of your RSVP’s before placing an order. You will pay for your add-ons at the end of your party.
No, but you may bring tablecloths if you wish. The picnic tables have plastic surfaces and are 6 feet long.
You get 5 picnic tables with seats and 1 serving table.
What time should I arrive for my event?
We recommend that you arrive at least 5-10 minutes before your event, or party to check in and be directed to your rental site.
Do you provide plates, napkins, or eating utensils?
No, we do not provide those items.
Can I add other items to my party?
Only the add-ons listed at Hall Family Farm Activities may be added to your party.
Can I bring a crockpot or other electrical appliances?
Yes, but let us know before your event so we can set up electrical service.
Do you have lighting, power supplies, extension cords available for me to use?
We provide a light in each tent in the fall and electricity for a small appliance can be made available at each tent. Let us know what you need in advance of your event.
Will I have a party coordinator assigned to me to help me with my party?
Yes, you will.
What should be the sequence of events or activities at my party?
Your party coordinator can help you plan those when you reserve your party or closer to your party date.
Talk to your party coordinator. They will help you with that. We do not have the ability to schedule hayrides at a specific time, but we will try to get your hayride as close to your desired time as possible.
I don’t want to walk very far to go picking. Do you provide a separate picking area for my group?
If you have special needs or a group with babies or toddlers, then we will help you get to an area that is easy to pick.
Farming Practices
No, we are not “organic”. We practice Integrated Pest Management (IPM). This is the managed application of organic and synthetic pesticides and natural beneficial insects to grow a healthy, productive, crop with minimal use of harmful pesticides. You can help us minimize the use of chemicals by obeying a few simple rules when picking strawberries: DO NOT step on or attempt to cross the plastic strawberry beds. DO NOT drop berries on top of the plastic strawberry beds. DO pick off damaged or moldy strawberries and drop them in the walk aisles. DO supervise your children and teach them to follow the rules.
Strawberries are bred with conventional techniques. There are no GMO strawberry cultivars.